Privacy Policy

Adventure Cycling Thailand Co., Ltd. (“ACT”) is committed to protecting the privacy and security of the personal information of our participants. This Privacy Policy outlines how we collect, use, disclose, and store the personal information provided to us during the course of our services. By engaging with ACT, you consent to the collection and use of your personal information as described in this policy.

1. Information We Collect:

• Personal Identification Information: When you register for our tours or services, we may collect personal identification information including but not limited to your full legal name (as in Passport), nationality, date of birth, passport copy, gender, passport expiration date, rider height, and rider weight.
• Contact Information: We may collect your contact information such as email address, phone number, and residential address.
• Medical Information: To ensure your safety during our tours, we may collect information about any medical conditions, limitations, medications you are taking, allergies, and dietary restrictions.
• Emergency Contact Information: We may collect the name, relationship, email address, and phone number of your emergency contact person.

2. How We Use Your Information:

• Providing Services: We use the collected information to facilitate and personalize your experience with our tours and services, including processing reservations, providing assistance during the tour, and ensuring your safety.
• Communication: We may use your contact information to communicate important updates, itinerary changes, or respond to inquiries.
• Safety and Health: Medical information and emergency contact details are used to address any health concerns or emergencies that may arise during the tour.
• Legal Compliance: We may use your information to comply with legal obligations, such as immigration requirements or taxation laws.

3. Information Sharing:

• Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as accommodation providers, transportation companies, or medical professionals.
• Legal Requirements: We may disclose your information in response to a legal obligation, such as a court order or government request.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to a third party as part of the transaction.

4. Data Security:

• We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
• Access to your personal information is restricted to authorized personnel who need to know the information for the purposes outlined in this policy.

5. Data Retention:

• We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.
• Upon completion of the tour, we may retain certain information for archival, audit, or legal purposes.

6. Your Rights:

• You have the right to access, update, or correct your personal information. If you would like to request access to your information, please contact us.
• You may withdraw your consent for the collection and processing of your personal information at any time. However, please note that this may affect our ability to provide certain services.

7. Changes to this Privacy Policy:

• We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website. We encourage you to review this policy periodically for updates.

By engaging with our services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.